Pissed off a Medellin BANCOLOMBIA teller this morning

Paisa/Calena/Luver says on Oct 14, 2009, 07:53:

Something so small and easy and she gets pissed off for that? But your right better to cover your own ass.

"PAY ATTENTION! I wonder if that person knows that when we push the FUNNY button, its because we are reading something outrageous, trying to be cynical, derogatory, sarcastic and/or obnoxious!"

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Aji1 says on Oct 14, 2009, 07:55:

You never know. She might have had her own little scam figured out and your insistence for the signature f***'d that up. Sad just how common that level of service is in Colombia. I have found bad service all over the world, but to be snarly about it, que pena.

I know not what course others may take; but as for me, give me liberty or give me death!

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BUSHWICK-BILL says on Oct 14, 2009, 07:57:

stupid idiot this girl.... Does she looks nice???? from 1 to 10???

"No one likes me - I don't care"

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spigrimace says on Oct 14, 2009, 08:04:

0.5 old bag

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spigrimace says on Oct 14, 2009, 08:07:

Ironically, in the written amount of the deposit, in this case 234.320 pesos, she covers her ass and put large slashmarks in front of the first 2 and after the final 0 so the deposit amount cannot be augmented.

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tasco66 says on Oct 14, 2009, 08:09:

In order to avoid this kind of problems, I always go to the cutest teller and make sure to get her phone number too....

Newsweek on Uribe: "he's delivered the trifecta of peace, security, and prosperity"

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BUSHWICK-BILL says on Oct 14, 2009, 08:11:

tasco, ich ha immer daenkt du bisch rosa aghaucht, also schwueggelig

Spirimace;
go back to the bank and bring here a gift.... that she will be friendlier in the future.. Or send her flowers...

"No one likes me - I don't care"

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spigrimace says on Oct 14, 2009, 08:20:

Brians, there is a carbon copy, but you cannot give papaya down here. No copies were signed until I insisted.

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oneforyourmillion says on Oct 14, 2009, 08:27:

BancoColombia has robbed more people lately than Dilinger. I would recomend you change banks. yes your right wow that was very rude. I have no doubt she was instructed to not sign these forms. If you go back another teller will not sign it either I bet ya, which is unreal since all other banks do it. I will check next time.

Anyway glad you stuck up for what was clearly right and protected yourself. I don't argue in Colombia anymore I just stand there till I get the bank manager to come over. If you get upset you lose even if your right.

All that up in the high life you can have it. False rich, false friends and well a false life. Get down to the bear bones of it and you will find yourself, your friends and your life. Colombia can show you the way if you look...

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spigrimace says on Oct 14, 2009, 08:30:

oneofor, I keep all my deposits in a folder in case the payee asks for proof (which is another way colombians try to scam you is ask for proof of payment, say 20 months later) and all are signed by the teller.

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yadid10 says on Oct 14, 2009, 08:54:

you should go back to the bank and report her ! if not your just as bad as they are . . .

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njc (Dev team) says on Oct 14, 2009, 09:13:

"Qué mi dios te pagué (...)". You were depositing to God's account? I didn't know He used Bancolombia.

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BUSHWICK-BILL says on Oct 14, 2009, 09:42:

For the next time:

No necesitas SER tan grocera

AND NOT

No necesitas estar tan grocera

"No one likes me - I don't care"

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spigrimace says on Oct 14, 2009, 09:52:

Thanks bill and and next time I will make sure to keep sayng groSera. Thise who can´t, teach as they say.

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pedro says on Oct 14, 2009, 10:02:

Ah, interesting point. I just checked a BanColombia receipt and you're right (says it's invalid unless signed).

I guess I have one of those similar moments every couple of months, where I perceive something as blatantly rude, rise to the occasion and respond to it. When you think about it, it's probably nothing to do with you personally, she's probably pissed off about something else in her life, or just having a bad day.

"this may seem a strange post but it is not...when in colombia men need to be aware that colombia women may try to be seductive and entice a travelling gringo to have sex with them..to be forewarned is to be forearmed..." -- pow wow

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davidyamiga says on Oct 14, 2009, 10:05:

May be she just got out of the wrong side of the bed?

May be her gringo husband did not satisfy her last night?

May be she thought you smelled funny?

Back to work! It sucks,....

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mikeinpuerto says on Oct 14, 2009, 10:13:

why cannot Bncolombia just buy the ADVANCE BANK system from Australa ....yes they are merged with Saint Goerge but it was the simplest and fastest system and it worked accurately .....

Smile and everyone will wonder what they are missing.

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medefockinllin says on Oct 14, 2009, 12:29:

Reporting her to the bank manager would achieve nothing. He's probably sleeping with her.

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Aji1 says on Oct 14, 2009, 12:48:

Gualcala. Not enough aguardiente in Colombia for me to bed down a chica rated as a "0.5 old bag".

Though your point is well taken.

I know not what course others may take; but as for me, give me liberty or give me death!

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jimmymcc says on Oct 14, 2009, 13:56:

I would have reported her, Two months ago I transferred money into my account by internet banking, when I went to check the account there was no money,they told me that it was returned as I did not fill out the forms correctly, but 3 weeks later still no money, then they told me the money was in Bogota, after a few more days, she goes sorry but your money is still here in the branch, she told me that I needed to enter my Cedula number when internet banking, but I told her they dont ask for it, she could not understand why we don't have a cedula number in Europe,
to be honest I couldnt be bothered trying to expalin to her, all I wanted was my money, but when she went to transfer it into my account it was not there, f.. knows how they operate the banking system here, I had to wait another two hours for them to find it, I guess someone was planning on a shopping trip, so now as soon as I transfer money I withdraw it straight away as I don't trust the banks here not forgetting the stupid charges every month,

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lpdiver says on Oct 14, 2009, 15:35:

She probably didn't sign her real name anyhow. You could have signed it just as well.

I'd go out of my way to get into her line every time. I'd compare signatures, and I'd report her every chance I got.

ts

Remember what the monkey says, "Fuck money it's free"

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Changbeer123 says on Oct 14, 2009, 15:35:

All banks are the same across the whole world pal, welcome to the capatilist system. Lovely isnt it.

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theflatline says on Oct 14, 2009, 15:46:

Changebeer,

I am a citizen of the US and Colombia, and have never had the problems in the US I have had with Colombian banks.

Legaleez for Complete Morons - A book for gringos in Colombia for who think they understand the nature of the law in a country where they cannot speak the language.

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oneforyourmillion says on Oct 14, 2009, 16:19:

The bank is first the consumer is last. The customer is wrong and always wrong at that. This is Colombia and the little guy is always getting frogged.

The bank was protecting itself from thieves and shitty accounting principles by putting it back on you and your loss should there be a error somewhere or someone robbed something.

Employees at the banks have been known to set people up leaving with a lot of cash. I trust them about as far down on the list as you can get.

All that up in the high life you can have it. False rich, false friends and well a false life. Get down to the bear bones of it and you will find yourself, your friends and your life. Colombia can show you the way if you look...

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lampltr says on Oct 15, 2009, 00:54:

Aji & yadid are correct...she could be running a scam with some outsiders who knows.....better to report and follow-thru. Thankfully have never seen this in Risaralda, very respectful and desires additional business.

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oneforyourmillion says on Oct 15, 2009, 07:18:

Outsiders? jiji that funny, the bank is the outsider..............

All that up in the high life you can have it. False rich, false friends and well a false life. Get down to the bear bones of it and you will find yourself, your friends and your life. Colombia can show you the way if you look...

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dwmte7 says on Oct 15, 2009, 11:30:

chris..........i've had my acct at BIC (bancolombia) for damn near twenty years. it's a good thing you didn't report her, as she might have got a raise!
d

patriarch

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kramer says on Oct 15, 2009, 19:07:

I have found service overall in Colombia to be outstanding, better than any other developing country that I have visited.

However, banks seem to be a large exception. They have some sort of quasi-monopoly status and so many people depend on them, waiting in lines, etc. I had a teller get pissed at me over nothing last year.

Kramer

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La_Huella says on Oct 16, 2009, 00:03:

I agree....the worst part of living here is anything to do with banks, hands down. Even the danger of getting mugged on the street seems insignificant in comparison ahahahahah.

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dwmte7 says on Oct 16, 2009, 03:26:

the ONLY problem i ever had with bancolombia was the infernal lines and line crashers.

patriarch

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dwmte7 says on Oct 16, 2009, 05:36:

very true.

patriarch

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oneforyourmillion says on Oct 16, 2009, 06:57:

Banks in Colombia - Loan Sharks. Is there a difference?

All that up in the high life you can have it. False rich, false friends and well a false life. Get down to the bear bones of it and you will find yourself, your friends and your life. Colombia can show you the way if you look...

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dwmte7 says on Oct 16, 2009, 13:37:

i never used bancolombia for anything more than a funds holding and transfer facility. i didn't need their money and it was used for receiving funds from the u.s. and distributing them to accounts in colombia. nothing more. so the only hassle i ever had was lines. remember, many years back BIC (bancolombia) in oviedo was a tiny little office about the size of a very small restaurant. none of the back structures existed until after the mid nineties or later.

patriarch

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elk says on Feb 9, 2010, 04:12:

Caution – Bancolombia transfers

I recently ordered a new vehicle from Casa de Britanica making a transfer of funds from
my Bancolombia account to the Bancolombia account of Casa de Britanica. It appears to
be a simple process since we both use the same bank. I was given a “faded” copy of the transfer receipt showing a deposit to the account of Casa de Britanica. A couple of days later I contacted Britanica to confirm the transfer. The dealer confirmed they received funds from Bancolombia on the date in question, but had no way of knowing the identity of the sender. I was instructed to fax a copy of my transfer receipt. They received the fax, but said it was unsatisfactory due to the faded condition of the “receipt”. The receipt
doesn’t contain personal information, but does provide both our accounts which should be sufficient at least to me.

I feel confident the situation can be resolved in time, but we should be careful about bank to bank transfers in Colombia. The burden of proof is yours and not the bank or recipient.

I have been concerned about making transfers using my “debit card” at the caja and ask the operations officer what would happen if funds were transferred to the wrong account by mistake. I was shocked at her answer. If you or the teller enters the wrong account number the loss is yours and not the bank even if the teller entered the “wrong account number” for you. You would need to identify and contact the recipient personally and
ask for a return of your money. I have known this operations officer for several years and feel the information reliable.

I would never use Bancolombia’s internet transfer service due to security issues.
Just my personal opinion.

We aren’t living in Kansas……so be careful.

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pedro says on Feb 9, 2010, 08:07:

If you had internet banking set up, you could just go online and print the receipt of your transaction.

You can also order a funds transfer yourself to any BanColombia account using the ATM. But the quality of the printed receipt from the ATM is also not great.

Alternatively you can fax them an account statement showing your full name and account number. They should be able to cross-reference this info to the existing transfer transaction details.

"this may seem a strange post but it is not...when in colombia men need to be aware that colombia women may try to be seductive and entice a travelling gringo to have sex with them..to be forewarned is to be forearmed..." -- pow wow

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